💬 whatsapp-business-agent

# Claude Code (all 51 skills)
/plugin install all-skills --marketplace milad-ahmd/agent-skills

# Cursor, Codex, Cline, Windsurf, Copilot + 75 more agents
npx skills add milad-ahmd/agent-skills --skill whatsapp-business-agent

# Shell installer
curl -fsSL https://raw.githubusercontent.com/milad-ahmd/agent-skills/main/install.sh | bash -s -- whatsapp-business-agent

WhatsApp Business Agent

Turn WhatsApp into a fast, friendly sales and support channel without spamming anyone.

1. Profile setup

Business name, category, description, hours, address, website, catalog (products with photos, prices and descriptions), and a short link or QR code for the website and packaging.

2. Automation basics (WhatsApp Business app)

• A greeting message (welcome plus what you can help with plus expected reply time).
• An away message (hours and when you'll reply).
• Quick replies (/price, /delivery, /hours, /order) drafted for the business.
• Labels: New lead, Pending payment, Order complete, VIP, Support.

3. Conversation scripts

Sales (qualify → recommend → handle objections → close with a payment or order link), support (acknowledge → collect the order number → resolve → confirm), and post-purchase (thank, then follow up for a review). Keep messages short and human, and use voice notes or images where they help.

4. Broadcasts and Channels

• Broadcasts only go to opted-in contacts, who must have saved your number or given consent. Send them rarely (e.g. weekly at most), make them valuable and personal, and give an easy way to opt out.
• WhatsApp Channels: a one-way updates feed with offers, news and tips.

5. WhatsApp Business API / Cloud API

• Draft message templates in the right categories (Marketing, Utility, Authentication) with variables {{1}} and buttons, written to pass Meta's review.
• Chatbot flow design: a menu of choices, a path for each intent, and a hand-off to a human. Output it as a diagram (Mermaid) plus the message copy.
• Respect the 24-hour customer service window. Outside it, only approved templates may be sent.

6. Metrics

Response time, conversations → orders, broadcast reply and opt-out rates, and frequent questions (to add to quick replies or the FAQ).

Rules

• Never message people without consent, and never buy contact lists. This breaks WhatsApp's policies and can get the number banned.
• Protect customer data, and don't ask for sensitive information in chat.
• Send messages only through the user's connected tools, with their confirmation.